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Privacy Policy

Last Updated: December 15, 2024

At ShoutoutSong, we respect your privacy. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

Information You Provide:

• Song Input Data: Names, themes, relationships, occasions, and any details you provide to generate songs
• Payment Information: Processed securely by Stripe (we do NOT store credit card details)
• Contact Information: Email address if you contact support

Information Automatically Collected:

• Usage Data: Pages visited, songs generated, features used
• Device Information: Browser type, IP address, device type
• Cookies: Essential cookies for service functionality

2. How We Use Your Information

We use collected information to:

• Generate your songs using AI based on your input
• Process payments and deliver purchased content
• Improve our service by analyzing usage patterns (anonymized)
• Train AI models using anonymized song data to improve quality
• Provide customer support when you contact us
• Prevent fraud and abuse of our platform
• Comply with legal obligations

3. Data Sharing & Third Parties

We share your information only with:

Service Providers:

• Stripe: Payment processing (see Stripe's privacy policy)
• OpenAI: AI lyrics generation (see OpenAI's privacy policy)
• Mureka AI: Music generation (see Mureka's privacy policy)
• Render.com: Hosting infrastructure

Legal Requirements:

We may disclose information if required by law, court order, or to protect rights and safety.

We Do NOT:

• Sell your personal information to third parties
• Share your songs publicly without permission
• Use your data for unrelated marketing purposes

4. AI Training & Anonymization

Important: We may use anonymized versions of generated songs to improve our AI models. This means:

• Personal identifiable information (names, specific details) is removed
• Only general patterns and themes are used for training
• Individual songs cannot be traced back to you

If you do NOT want your data used for AI training, contact us at support@shoutoutsong.com to opt out.

5. Data Retention

• Songs: Share links stored for 2 years, then automatically deleted
• Payment Records: Retained as required by law (typically 7 years)
• Usage Data: Anonymized and aggregated for analytics
• Account Data: If we add accounts in the future, you can request deletion

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your data
• Correction: Request corrections to inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-Out: Opt out of AI training data usage
• Data Portability: Receive your data in a portable format

To exercise these rights, contact us at support@shoutoutsong.com

7. Children's Privacy

ShoutoutSong is NOT directed at children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us immediately.

Users aged 13-17 must have parental consent to use our service.

8. International Users

ShoutoutSong operates in the United States. If you access our service from outside the US, your information will be transferred to and processed in the US, which may have different data protection laws than your country.

9. Security

We implement reasonable security measures to protect your information, including:

• Encrypted connections (HTTPS)
• Secure payment processing via Stripe
• Regular security updates
• Limited employee access to personal data

However: No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Cookies & Tracking

We use essential cookies to:

• Remember your session and preferences
• Provide core functionality
• Analyze basic usage patterns

You can disable cookies in your browser, but this may affect service functionality.

11. Changes to Privacy Policy

We may update this policy periodically. Continued use after changes indicates acceptance. We'll notify users of material changes via our website.

12. California Privacy Rights (CCPA)

California residents have additional rights under CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

13. European Privacy Rights (GDPR)

EU/EEA residents have rights under GDPR including access, rectification, erasure, restriction, portability, and objection. Contact us to exercise these rights.

14. Contact Us

Questions or concerns about privacy? Contact us:

• Email: support@shoutoutsong.com
• Website: shoutoutsong.com

By using ShoutoutSong, you acknowledge that you have read and understood this Privacy Policy.